Question 1

Which areas of Agra do you deliver milk to?

Accepted Answer

We deliver across 42 colonies in Agra, including Dayalbagh, Indrapuri, Jagatpur, Kamla Nagar, Khandari, Kargil, Sikandra, Pushpanjali, Bodla, Tajganj, Fatehabad Road, Vibhav Nagar, Trans Yamuna Colony and Rambagh. Some are covered on both runs and some on the morning or evening route only. If your address is within about 15 km of the dairy in Dayalbagh, ask us and we will tell you which run reaches your gate — and if your colony is not on a round yet, we will tell you that honestly too.

Question 2

What time is milk delivered in Agra?

Accepted Answer

Milk is delivered twice a day. The morning run leaves at 05:30 and finishes by 06:45, so the milk is at your door before the first tea. The evening run goes out between 17:30 and 18:45. Your own time inside that window depends on where your colony falls on the route.

Question 3

Do you deliver both cow milk and buffalo milk?

Accepted Answer

Yes. We deliver fresh cow milk, buffalo milk and a house blend of the two. Cow milk is lighter and suits everyday tea and drinking. Buffalo milk is thicker and higher in fat, which is what you want for paneer, dahi, sweets and ghee made at home. You can also split your daily quantity between them.

Question 4

Is the milk pure and unadulterated?

Accepted Answer

The milk comes from our own cattle rather than a collection agent, so we know what every animal is fed. Each batch is checked before the run leaves and nothing is added to it: no water, no preservatives, no milk powder. It reaches you within hours of milking, and that is what you taste.

Question 5

How do I start daily milk delivery in Agra?

Accepted Answer

Send your details through the enquiry form on this page, or call the dairy, and tell us your colony and how many litres you want each day. We check that your address falls on one of the two runs, open your account, and begin delivery from the date you choose. You then get a login for your records.

Question 6

Is there a minimum quantity, and can I pause delivery?

Accepted Answer

There is no fixed minimum. You tell us the litres you want each day and you can change that whenever you like. When you travel, raise a milk-off request from your account for the dates you will be away. Once it is approved, no milk is sent on those days and you are not billed for them.

Question 7

How do I pay for the milk — cash, UPI or monthly billing?

Accepted Answer

Cash and UPI are both accepted. You can hand cash to the delivery staff on the round, or pay by UPI from your customer account. Bills run on a monthly cycle, so you settle once for the month instead of every morning, and every payment shows against your ledger with the balance updated.

Question 8

Do you deliver milk on Sundays and holidays?

Accepted Answer

Yes. Both runs go out every day of the week, Sundays and festival days included. A dairy does not get a day off, so neither does the route. The only mornings you will not receive milk are the ones you have asked us to skip through a milk-off request.

Question 9

How is this different from packet or tetra-pack milk?

Accepted Answer

This is loose, fresh milk from a working farm rather than a plant. Packet milk is standardised, sealed, and then travels through a distributor and a shop before it reaches you. Ours is milked in the morning and poured at your door on the same round a few hours later, with nothing added on the way.

Question 10

Can I check my delivery records and bills online?

Accepted Answer

Yes. Every litre delivered is entered the same day, and you can sign in to see the daily log, the running monthly bill, your outstanding balance and your full payment history. Nothing is settled from memory at the end of the month, so a missed delivery is easy to spot and easy to correct.

Every Letter from Our Customers